If the answer to your question is not included here in this section, I will be happy to help you by email, but please note that if the answer is already there, I will not respond to your email. Thanks for your understanding.
It is not possible for me at this time to provide individual package updates, for that reason I kindly ask you to use the tracking number that was emailed to you so that you can track your own package. The email is sent automatically 100% of the times when your order when your order has been processed and your shipping label has been purchased.
Regarding packages arriving late, here is the official statement from USPS:
"ALERT: USPS IS EXPERIENCING UNPRECEDENTED VOLUME INCREASES AND LIMITED EMPLOYEE AVAILABILITY DUE TO THE IMPACTS OF COVID-19. WE APPRECIATE YOUR PATIENCE."
For your convenience please Sign up for tracking alerts regarding your package.
* Please do not use this contact form to ask for a custom order or a shipping update. Thanks.